The reason for business is to make money, and once engaged in the process, the usual trajectory for successful companies is expansion and growth. Today, it is hard to imagine being able to function in the market place without the use of information technology. For any company that is using computers, the need for desktop management is absolute.
The first and probably most used interconnecting use is the ubiquitous office electronic mail system. As soon as it is set up, it becomes extremely popular, and for good reason, it offers the fastest and surest communication method. And the fact that it can also eliminate a few meetings probably helps explain the popularity. Setting up a system that allows the employees to communicate with one another and their clients from anywhere and at anytime makes them much more productive and efficient. Information can be transmitted literally instantly to all employees simultaneously. Individuals who are on a trip, on holiday or sick can still get the information on mobile devices or at the latest when they first step back into their office. It is also possible to reduce the cost of software through the use of networks, both in discounts to the required number of copies needed for purchase. Another means of realizing savings comes in the reduction to the manpower required to install and service these programs. With capable technicians, a company can ensure that its employees have the information technology they need to do the job at the lowest costs. There are tremendous efficiencies to gain by having an individual or small group dedicated to the care and maintenance of the company information technology system. It allows the other employees to focus on their job without the distraction of installing and updating the programs they are using to do their jobs. While individual employees may feel that it would be faster for them to install their own software, the incidence of problems arising from such a course of action reveal that is not usually the case.
Software is not always as easily installed as we would like, even those which tout a plug and play platform. Inevitably there are some machines display complications with compatibility with the configuration in place, almost the way some people present with allergic reactions to medicines most tolerate well. Dealing with these complications can cost many man hours when preformed by the average worker who maybe skilled with using the computer, but not necessarily with servicing it. Occasionally employees will bring work home, enter it into their home computer and do their magic, then bring it back to the office. While the energy of the employee is to be commended, the possibility of the thumb drive picking up software that can harm your system exists. A set of professionals dedicated to installing a system and protective protocols to ensure there are no problems is more than worth their money.
When employees introduce software from home, they risk circumventing preventive efforts by the desktop management team to keep malware out of the system. It is complicated enough to fight the constant attacks from the external world of the internet. Protecting from intrusions within the firewalls and other protective measures is difficult, costly and inefficient and a bane to the technicians working hard to keep the system running.
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